Terms & Conditions
& Privacy Policy
Terms & Conditions
1. Services
VanTime Express provides delivery and transport services across the UK and Europe.
2. Quotes & Pricing
All quotes are estimates based on provided information. Final pricing may vary depending on actual requirements.
3. Customer Responsibility
Customers must:
Provide accurate delivery details
Ensure goods are properly packed
Declare fragile or valuable items
We are not responsible for damage caused by inadequate packaging.
4. Liability
While we take care in handling goods, VanTime Express is not liable for:
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Delays caused by traffic, weather, or customs
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Indirect or consequential losses
Liability may be limited in accordance with applicable laws.
5. Cancellations
Cancellations must be made in advance. Fees may apply depending on timing.
6. Prohibited Items
We do not transport illegal, hazardous, or restricted goods.
Privacy Policy
1. Information We Collect
We may collect the following personal data:
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Full name
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Phone number
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Email address
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Pickup and delivery details
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Any information submitted via our contact or quote forms
2. How We Use Your Data
Your data is used to:
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Provide delivery and transport services
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Respond to enquiries and provide quotes
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Manage bookings and communication
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Improve our services
3. Data Security
We implement appropriate technical and organisational measures to protect your personal data.
4. Legal Basis for Processing
We process your data based on:
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Your consent
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Contractual necessity
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Legal obligations
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Legitimate business interests
5. Data Sharing
We do not sell your personal data.
We may share your data with:
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Drivers and logistics partners
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Service providers supporting our business
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Authorities if required by law
6. Data Retention
We retain your personal data only as long as necessary for business or legal purposes.